A PREMIUM CUSTOMER SERVICE
Elected 5th best "Private Sales" website in France
Based on a study by Capital magazine and the research institute Statista, which surveyed 3,000 consumers, we were voted the 5th best e-commerce site in the "Private Sales" category in France.
Driven by a continuous desire to enhance our offers, services, and your satisfaction, we are committed to delivering the best possible service every day.
Reactivity
Our advisors are available to assist you directly by telephone.
No long wait times: your calls are promptly answered by professional account managers dedicated to ensuring your complete satisfaction.
We promise to respond to your email inquiries within two working days.
Availability
You can also reach out to us anytime via email or through our contact form.
One of our consultants will promptly handle your request and get in touch to provide precise answers or address your specific needs.
This swift, personalized approach is central to the strong relationships we cultivate with our customers every day.
Flexibility
Need advice? Information? Personalized support?
Whatever your request, we strive to provide a prompt response or direct you to the appropriate contact person.
No barriers, no frustrating referrals—just accessible, transparent service!
Kindness
Because kindness and propriety are values we hold dear, our consultants respond with politeness and courtesy in every circumstance.
This daily practice is integral to our corporate culture, reinforcing the strong relationships we build with our clients.